Your maintenance line, answered by AI.
Residents call one number and describe the problem. CasaOne Pro captures it, triages it, opens a work order, and texts a confirmation — 24/7, with no app, login, or hold time.
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Hi John — what's the maintenance issue?
From phone call to work order — automatically
Resident calls
One number, any time. They just describe the problem out loud.
AI triages
It transcribes, asks follow-ups, and classifies trade, priority, and urgency.
Work order created
An AI-summarized work order lands in your queue, ready to dispatch.
Resident updated
Instant text confirmation, plus a link to confirm an appointment time.
24/7 coverage
After-hours leaks and lockouts get captured and triaged even when your office is closed.
Faster response
No transcribing voicemails or chasing details — the work order is structured the moment the call ends.
Nothing slips
Every call becomes a tracked work order with an audit trail, not a sticky note.
Run maintenance like an operating system, not a group chat.
Coordinate repairs, vendors, inspections, payments, and preventive maintenance across your entire residential portfolio.
Prefer a guided tour? Book a walkthrough