Your maintenance line, answered by AI.
Residents call, text, or scan a QR code — CasaOne Pro triages the request, dispatches the right pro, and keeps everyone updated. The AI maintenance operating system for your whole portfolio.
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Built for residential portfolios, apartment owners, and property managers.
Trusted by residential portfolio operators across the U.S.
Residents call. Our AI books the repair.
CasaOne Pro answers your maintenance line with an AI agent that understands the problem, opens a triaged work order, and keeps the resident updated — before anyone on your team lifts a finger.
Residents call, 24/7
They dial one number and just describe the problem — no app, no login, no hold music.
AI understands & triages
It captures the issue, asks smart follow-ups, and classifies the trade, priority, and urgency.
Work order created instantly
A structured, AI-summarized work order lands in your queue, ready to dispatch.
Everyone kept in the loop
The resident gets an instant text confirmation and can confirm an appointment time by link.
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Hi John — what's the maintenance issue?
Property maintenance still runs on texts,
calls, spreadsheets, and guesswork.
Work orders get lost
Requests come in via text, call, email, and voicemail. Nothing is tracked and issues slip through the cracks.
Vendors are hard to coordinate
Back-and-forth scheduling, missed confirmations, and no single place to track job status or accountability.
Residents keep asking for updates
Without automated updates, residents call repeatedly — draining time and creating frustration for everyone.
Owners lack portfolio visibility
No consolidated view of open issues, maintenance spend, or vendor performance across your entire portfolio.
From request to resolved —
one flow your whole team can see.
Residents reach you any way they want
Every channel lands in one triaged queue — no app or login required for residents.
- One maintenance number, answered by AI 24/7
- A 60-second online request form
- A unit QR code for instant reporting
Turn resident issues into structured work orders automatically.
Residents report issues through any channel. CasaOne Pro's AI asks the right diagnostic questions, collects documentation, identifies urgency, and routes to the right vendor — without manual intervention.
- AI triage with urgency and category detection
- Emergency issue identification and escalation
- Photo and video collection from residents
- Unit and asset history lookup
- Automated status updates to residents and owners
"My AC stopped cooling. It's running but just blowing warm air."
Resident · Unit 412 · 10:32 AM
CasaOne Pro AI
Thanks for letting us know. A few quick questions to get the right vendor dispatched:
Dispatch the right vendor without the back-and-forth.
CasaOne Pro maintains your vendor network and dispatches the right trade professional based on work type, location, and availability — with full status tracking from dispatch to invoice.
- Vendor matching by trade, location, and availability
- Mobile job updates from the field
- Before and after photo documentation
- License and insurance tracking
- Vendor performance history and ratings
Stop waiting for things to break.
Build maintenance schedules for every asset across your portfolio. CasaOne Pro tracks service history, sends reminders, and flags overdue tasks before they become expensive emergencies.
- Preventive maintenance schedules by asset
- Recurring service reminders
- Asset-level maintenance history
- Portfolio risk alerts
- Seasonal maintenance planning
Know what's happening across every property.
A consolidated operations dashboard gives you live visibility into open work orders, vendor status, maintenance spend, and upcoming tasks — across your entire portfolio, not just one property at a time.
- Open work orders by property and priority
- Average vendor response time
- Maintenance spend by property
- Vendor performance metrics
- Upcoming preventive tasks and risk alerts
Built for every residential portfolio.
Apartment Owners
Coordinate maintenance across all your units from one centralized, structured platform.
Self-Managing Landlords
Stop managing repairs from your personal phone. Get organized, accountable operations.
Boutique Property Managers
Deliver a premium operations experience to every owner in your management portfolio.
Family Offices
Institutional-grade visibility and accountability across residential real estate assets.
HOA Managers
Track common area maintenance and vendor work across the full property with ease.
Works alongside your existing property management system.
CasaOne Pro is not here to replace your accounting, leasing, or rent collection software. It becomes the execution layer for maintenance coordination, vendor management, inspections, and payments.
Sync data in, push work orders out — without disrupting your existing workflows.
Simple pricing that scales with your portfolio.
No per-unit surprises. Choose the tier that fits your portfolio size and grow from there.
Starter
For individual owners getting organized.
- Work order tracking
- Resident intake
- Vendor management
- Preventive reminders
Growth
For growing portfolios that need automation.
- AI triage
- Vendor dispatch
- Photo proof
- Invoice approval
- Portfolio dashboard
Portfolio
For serious operators and portfolio managers.
- Advanced workflows
- Multi-property reporting
- Payments
- Custom integrations
- Dedicated support
"CasaOne Pro gives us the visibility we were missing. Instead of chasing vendors and searching through texts, we can see every issue, every property, and every next step in one place."
Built for portfolios of every size.
From a handful of doors to thousands of units — one operating system for every building and every vendor you work with.
Small & mid-size
Owners and managers with 5–100 units.
Large portfolios
Operators and REITs with 100–500+ units.
Run maintenance like an operating system, not a group chat.
Coordinate repairs, vendors, inspections, payments, and preventive maintenance across your entire residential portfolio.
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